Asked Questions about Connectivity
The Performance and Bandwidth FAQ has moved to its own page.
The ADSL and xDSL FAQ has moved to its own page,
Q: What are the geographic areas that NetIn.com offers service?
In the same approximate areas covered by the 972, 214,
and 817 area codes. Roughly, this corresponds to the Dallas/Ft. Worth
Q: Why is NetIn.com so excited about ISDN?
Because finally here is a technology that gives
you more for less. For many cases, ISDN service provides a very cost
effective solution that not only is performance oriented, but provides
increased telephone capabilities as well. Please see our page on
ISDN recommendations for more information.
Q: So, what is this 2WDOD stuff?
It is a circuit switched ISDN technology, which allows
you greater bandwidth to the Internet than analog connections with greater
flexibility and features, at about the same cost. For more information
see our page on What is ISDN Two
Way Dial On Demand?, or Typical
Configurations, or see our pricing information at Dialup
Q: Can multiple computers simultaneously use a single ISDN connection
Yes - the best way to do this is to have a simple, low
cost ethernet LAN with your computers attached to it. There are no extra
charges for this, and it is a common configuration. Any computer on
the LAN can use the Internet connection.
Q: What is the average amount of usage for 2WDOD circuits?
Wow, that is a hard question because of all the different
types of usage patterns (businesses, personal users who do business
at home, personal users who use the internet to play interactive games,
and personal users who just do casual web surfing...) For all of the
NetIn.com 2WDOD users, the average monthly usage is slightly less than
30 hours per month. If we factor out businesses, the average usage falls
below 20 hours a month, with an average call length of 47 seconds. Just
for comparison, our average connection length for analog users is about
Q: What happens if I use more than the 20 hours in a month?
The next billing cycle, we bill you for the overage.
For example, if you paid for 20 hours, but used 25 hours, then we bill
you for that month only an additional $10 (the next tier rate).
Q: What if I consistently use over 20 hours a month?
That is ok with us. We just want to make sure that there
are no problems that are keeping the line up when it is not being used,
so that you do not receive a bill that is unexpectedly high. You can
always easily check your usage via our web
Q: Is there some type of usage where 2WDOD is not appropriate?
That is another hard question! The answer depends on
a lot of factors. In general, 2WDOD will start to accumulate a lot of
time when you're using some type of streaming technology (like streaming
audio/video, or QuakeWorld) because streaming technologies are constantly
passing data (hence the name streaming) which keeps the circuit connected.
Depending on how much you use these streaming services, it might be
cheaper to go with a dedicated connection, or a lower bandwidth analog
connection (if the streaming service can tolerate analog data rates).